Questions answered
Frequently asked questions
Quick, clear answers on caring for your jewellery, packaging, dispatch, payments and WhatsApp support.
Jewellery care
Caring for micro-plated pieces
Keep away from water and perfume
Remove jewellery before showering, swimming, or applying perfume, lotion, or hair products to help protect the plating.
Avoid harsh chemicals
Store pieces away from cleaning products and chemicals, and wipe gently with a soft, dry cloth after wearing.
Packed for safe delivery
Each order is packed carefully to keep jewellery protected in transit. Store pieces in a dry box when not in use.
Orders and support
Ordering, payments and dispatch
Dispatch and delivery
Orders are dispatched within India. Delivery times and tracking details are shared once your order has shipped.
Payment options
Prices are shown in Indian rupees. Available payment methods are confirmed at checkout once payment setup is complete.
Reach us on WhatsApp
For order tracking and questions, message us on WhatsApp. Assistance is available Monday to Saturday, 10 AM to 7 PM IST.